You can reach us anytime at info@awashclean.com or give us a bell. Our Aussie-based team’s here to help with any questions—whether it’s about your vacuum or just a yarn about cleaning tips!
Yep, we’ve got you covered! Sign up for restock notifications on our website—just head to the product page of your fave vacuum, hit the ‘Notify Me’ button, and we’ll ping you when it’s back in stock. No stress!
Looking after your Awash Clean vacuum is a breeze! Empty the dust bin after each use, rinse the filter under water every month (let it dry fully), and check for blockages in the hose. Keeps it running like a dream—easy as!
Using a gift card’s dead easy! At checkout, pop your gift card code into the ‘Gift Card or Discount Code’ box, hit apply, and watch the total drop. Grab your vacuum and enjoy—happy cleaning, mate!
We restock our vacuums as quick as we can—usually every few weeks, depending on demand. Popular models fly out fast, so jump on our ‘Notify Me’ list on the product page to get the heads-up when they’re back!
Awash Clean vacuums are proudly designed and engineered right here in Australia, with manufacturing split between local facilities and trusted overseas partners. We keep quality top-notch and Aussie spirit in every clean!
We’re an online-only crew at Awash Clean, so no physical stores for returns or exchanges. No worries though—post it back within 30 days, and we’ll sort a refund or swap. Check our returns page for the easy steps!
Need a shipping label? Log into your Awash Clean account, head to ‘Orders,’ find your purchase, and click ‘Return Item.’ We’ll email you a printable label—slap it on, send it back, and you’re sorted, mate!
Got a dodgy vacuum? No stress—reach out to us at info@awashclean.com within 30 days with your order number and a quick pic of the issue. We’ll send a replacement or refund pronto. You’re covered, mate!
Shipping’s free on orders over $200 across Australia! Otherwise, it starts at $9.95, depending on your location. Delivery usually takes 3-7 business days—faster to metro areas, a bit longer to the bush. Check your cart at checkout for the exact details!
Once your order’s out the door, it’ll take 3-7 business days to reach you—quicker to city spots like Sydney or Melbourne, a tad longer to rural areas. We’ll send a tracking link so you can keep an eye on it!
Nah, it’s more than that. Branding’s about building trust and a vibe Aussies can relate to—like how Awash Clean stands for tough, no-nonsense vacuums that fit our lifestyle. It’s not just selling; it’s making sure you know we’ve got your back.
